COMING SOON

High Throughput (HTP)

Faster, more reliable customer communications.

Schedule a Call

What Does High Throughput Provide?

text

Offers speed up to 7 times faster than traditional methods, making it quick option for urgent messages.

Women using her phone smiling while walking down the street.
Email

Provides speed up to 9 times faster, ideal for rapid information dissemination.

voice

Delivers speed up to 4 times faster, suitable for immediate, personal communication.

Let's get started

Schedule a personalized consultation to explore how our enhanced high throughput capabilities can improve your emergency response, reduce costs, and boost customer satisfaction. 

Transforming Utility Communications During Critical Moments

Person using a smartphone with an alert and phone icon

Speed and reliability are crucial when informing customers during emergencies. Message Broadcast's high throughput messaging solutions empower your teams to deliver timely, high-volume updates across multiple channels, enhancing customer satisfaction and minimizing confusion.

graphic of emails floating in space.

Our latest Enterprise Omnichannel Notification System (EONS) upgrade allows for 4-7 times more multi-channel messages, ensuring critical information reaches your customers faster and more efficiently when it matters most.

Why High Throughput Messaging Matters

Regulatory compliance

High throughput helps organizations comply with emergency preparedness regulations. It facilitates real-time monitoring, delivery of essential alerts, quick reporting of outages, secure data management, and timely regulatory filings to ensure compliance with industry standards.

Streamline outreach to save time and money

By streamlining critical updates, our high throughput capabilities helps utilities avoid call center spikes and reduce operational costs, saving hundreds of thousands of dollars per incident. 

Reduce call center volumes with proactive outreach

Our enhanced systems deliver mass messages during crises, reducing call volumes by up to 95% (need resource) and keeping customers informed without requiring them to reach out.

Deliver more timely updates, and enhance customer experience

With our upgraded high throughput capabilities on the EONS platform, utilities can provide fast, consistent updates on outages and safety measures, building trust and loyalty.

Automate processes to boost operational efficiency

Automating communications creates efficiencies, allowing utilities to allocate resources more effectively, saving you time and helping with your bottom line.

Key Benefits at a Glance

Icon Emergency

Rapid Emergency Alerts

Deliver critical updates instantly across SMS, email, apps, and social media during severe weather events. As much as 1m messages in 7 minutes.

Icon Money

Cost Savings

Reduce operational expenses by automating communications and minimizing call center dependency.

Customer Support Icon

Improved Customer Satisfaction

Build stronger relationships through proactive outreach that keeps customers informed and engaged.

Scalability Icon

Scalability without Limits

Handle millions of messages per hour across multiple channels with ease.

Icon Funnel

No Bottlenecks

Ensure reliable mass messaging during peak demand periods for timely updates.

High Throughput for SMS, Voice, Email

How High Throughput Works

High throughput leverages a larger bandwidth pipeline to prioritize urgent communications for clients who need them most: 

  • Campaigns are sent faster without delays or bottlenecks. 
  • Clients using high throughput receive prioritized messaging to ensure critical updates are delivered instantly when it matters most. 

Stay Ahead of the Storm

With high throughput messaging, utilities can outperform the competition by delivering high-speed, seamless communications that keep customers informed and maintain their trust, even during the most challenging times. Read our latest insights on severe weather preparedness to explore strategies and solutions that help you navigate crises with confidence. 

Read Blog

Let's get started

Schedule a personalized consultation to explore how our enhanced high throughput capabilities can improve your emergency response, reduce costs, and boost customer satisfaction. 

Schedule a Call